As an ADR professional, you already recognize arbitration as an efficient way to resolve disputes. The move to hosting these events online has been proven an environmentally friendly option that is easily accessible for participants and highly cost-effective.
Even if you are a “Zoom Wizard”, why act as the meeting host/concierge when you arbitrate? You might have the best typing skills ever, but have you ever taken the transcript for your hearings? No! So, why wouldn't you hire your own virtual staff, experienced in hosting arbitrations? Such virtual staff would allow you to focus on what you were actually hired to do: arbitrate the issue(s) before you.
As a Florida Mediator certified in three areas, a Qualified Florida Arbitrator, and an MBA, Brenda understand the unique needs of an Arbitrator.
With experience hosting online arbitrations and ADR events since the Spring of 2020, you have the confidence of knowing you are hiring an experienced ADR partner who has the foresight to help avoid many issues.
Why risk your hearing with a randomly assigned individual?
Public Meetings/Sunshine Act: When a hearing is open to the public, public attendees can enter and leave throughout the entire proceeding. A concierge can help by informing attendees of the rules related to their attendance - they may attend, but not participate: specifically, if requested, the concierge can inform public attendees to keep their video and audio connections on mute (so as not to disrupt the hearing by causing distractions) and can rename public attendees as "Public" (so as to clearly delineate public attendees from arbitration participants), all prior to placing their connection into your hearing room.
Multiple Witnesses: With witnesses coming in and out of an online meeting, there are multiple opportunities for the online host to be distracted by witnesses joining the meeting at various times, checking their connections prior to expected arrivals, mic or video connection issues, etc.
3+ Parties: More parties mean more people – that means more connections, technical issues, and distractions during the hearing as individuals connect to the meeting…
Hybrid Meetings: When you know some participants will appear before you live and others are scheduled to appear before you virtually. And will you be attending physically or virtually?
Arbitration Panels: Usually the arbitrator most familiar with Zoom takes on the task of running the online meeting. But why? A panel of arbitrators was selected because the parties wanted the opinions of three experienced arbitrators. Not two arbitrators and a "Zoom Host".
Custom virtual hosting services available upon request. Please use the Contact Us page to provide us with your meeting specifications and to request a quote for services.
Following are some additional resources to assist you with conducting hearings online: